Privacy Policy
Your privacy matters to us. This policy explains how Balla Stats collects, uses, and protects your personal information.
1.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Avatar/photo, preferences, notification settings
- Player Information: Player names, positions, jersey numbers, statistics
- Group & Team Information: Group names, team details, match data
- Payment Information: Billing details processed securely by Stripe (we do not store full credit card numbers)
- Communications: Feedback, support requests, emails
1.2 Information Automatically Collected
- Usage Data: Pages viewed, features used, time spent on platform
- Device Information: Browser type, operating system, IP address
- Cookies & Tracking: Session cookies, analytics cookies (with your consent)
- Performance Data: Error logs, crash reports (via Sentry)
2.1 Service Provision
- • Create and manage your account
- • Process match statistics
- • Enable real-time tracking
- • Manage subscriptions
- • Provide customer support
2.2 Communication
- • Service notifications
- • Support responses
- • Marketing (with consent)
- • Platform updates
2.3 Analytics
- • Improve features
- • Monitor performance
- • Research & development
- • Aggregate statistics
We process your personal data based on:
Contract Performance
Processing necessary to provide our services
Consent
You have given explicit consent (e.g., marketing emails)
Legitimate Interests
Our business interests that don't override your rights
Legal Obligation
Compliance with applicable laws
4.1 Service Providers
We share data with trusted third-party services:
4.2 Data Not Sold
We do not sell your personal data to third parties.
4.3 Legal Requirements
We may disclose data if required by law, court order, or government request.
If you are in the European Union, you have the following rights:
Right to Access
Request a copy of all your personal data. Use the "Download My Data" feature in your account settings.
Right to Rectification
Correct inaccurate or incomplete personal data in your account settings.
Right to Erasure
Request deletion of your account and all associated data. Available in account settings.
Right to Data Portability
Export your data in JSON or CSV format for transfer to another service.
Right to Object
Object to processing of your data for direct marketing purposes.
Right to Withdraw Consent
Withdraw consent for marketing emails or analytics cookies at any time.
Right to Lodge a Complaint: You may file a complaint with your local data protection authority if you believe we have violated your rights.
We implement industry-standard security measures:
Encryption
All data transmitted over HTTPS (TLS 1.3)
Password Security
Passwords securely hashed using industry-standard algorithms
Two-Factor Authentication
Optional 2FA for enhanced security
Access Controls
Role-based permissions (OWNER, ADMIN, MEMBER, VIEWER)
Database Security
Row-level security policies protect your data
Monitoring
Real-time error tracking and security monitoring
8.1 Essential Cookies
Required for platform functionality (authentication, sessions). Cannot be disabled.
8.2 Analytics Cookies
Google Analytics 4 for usage analytics. You can opt-out via cookie banner.
8.3 Managing Cookies
Control cookie preferences via the cookie banner or browser settings.
Balla Stats is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.
We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact us at: support@ballastats.com